Public Offer

1. Terms and definitions

1.1. Public offer is this document, a public offer addressed to all persons wishing to enter into an agreement allowing access to services on the terms contained in the Offer, located and accessible on the Site located at: https://qwins.co/, and (or) Telegram-Bot located at: https://telegram.me/qwins_robot.

1.2. Contractor – Individual entrepreneur Matvey Vyacheslavovich Koshkin (TIN 541300541971), providing services under the QWINS Hosting brand.

1.3. User is a legally capable individual and (or) legal entity, individual entrepreneur, entering into an Agreement with the Contractor and using the Services under the terms of the Offer.

1.4. Site - a website owned by the Contractor, located on the Internet under the domain name (domain, address) - https://qwins.co/, as well as its derivative web pages intended for posting background information about the Service, legal documents (Offers and Privacy Policy, as well as other documents), placing Orders, links (transitions) to the Telegram-Bot, and others.

1.5. Telegram bot (Bot) is the Contractor’s software interface in the Telegram messenger at https://telegram.me/qwins_robot, intended for managing services,

placing Orders, replenishing the balance, obtaining connection data, interacting with support, as well as for other legally significant actions of the User.

1.6. Service – a set of the Site, Telegram bot, Personal Account, server control panel, billing system and related software and hardware that ensure the provision of Services to the User.

1.7. Personal Account - an individual section of the User in the Service (on the Site and (or) in the Telegram Bot), containing information about the balance, transaction history, referral accruals, ordered services, their validity periods, server parameters, as well as providing service management functionality.

1.8. Order – the User’s will to receive the Service: selection of server type, tariff, rental period, confirmation of agreement with the terms of the Offer and subsequent payment by replenishing the balance.

1.9. Acceptance – full and unconditional acceptance by the User of all points of the Offer. Acceptance is one of the following actions: registration in the Service, use of the Site and (or) Telegram Bot, placing an Order, replenishing the balance, actual start of using server resources, using the Service to manage services, inviting Referrals to use the Service, as well as any other action indicating acceptance. From the moment the User accepts the Offer, the Agreement under the terms of the Offer is considered concluded.

1.10. Service – provision to the User of computing resources and server capacity of the Contractor, including virtual servers (VPS, VDS), dedicated servers, virtual hosting, as well as related services (control panel, DDoS protection, additional IP addresses and others) under the terms of the selected Tariff.

1.11. Virtual server (VPS, VDS) is a server service that provides the User with an isolated virtual environment based on virtualization with dedicated processor resources, RAM, disk space and network parameters.

1.12. Dedicated server is a type of hosting in which the client is provided with an entirely separate physical machine; a physical server remotely provided to the User for full control, with the allocation of equipment resources.

1.13. Virtual hosting is a service that allows the User to rent the necessary resources on a server and place their website, web application or other online content on them, provided within the chosen tariff.

1.14. Server control panel - an interface for managing server parameters, installed operating system, files, domains, databases and other functions, connected as part of separate tariffs.

1.15. Balance – the User’s internal account in the Service, used for payment

Services.

1.16. Tariff – a set of Service parameters, including the number of allocated resources, bandwidth, server location, cost, rental period, availability of additional services and other conditions. The current list of tariffs is published in the Service.

1.17. Location – the country or data center in which the Contractor’s equipment is located. The list of available locations may change taking into account technical and resource availability.

1.18. Activated server – a server that was ordered by the User, successfully paid for, automatically installed by the system and prepared for use.

1.19. Traffic – the amount of data transmitted through the server.

1.20. Service end date – the date upon which access to the service is terminated.

1.21. Subscription subscription (Subscription, Subscription period) – the procedure agreed by the User for automatically charging the fee for the next Subscription period and (or) renewing the Subscription from the Balance before auto-renewal is turned off.

1.22. Referral program is a program under which the User receives a reward as a percentage of payments from clients he attracts. The terms of the program, including interest, terms of accrual and retention, are determined by the Offer section and information in the Service.

1.23. Referral reward is an accrual formed in favor of the User for payment for services by his referrals, which is reflected in the User’s referral account.

1.24. Support (technical support) – assistance to the User on the functioning of the Services. The level and scope of support may depend on the selected plan.

1.25. Connection data – information automatically provided by the Service when the server is activated: IP address, login, password, SSH keys, links to the control panel and (or) other technical information.

1.26. Payments and transactions – any operations to replenish the balance, payments within the Service, spending money on the purchase of Services.

1.27. Unacceptable activities - a list of actions prohibited from using the Services: posting malware, participating in botnets, organizing attacks, distributing prohibited information, violating the rights of third parties, performing other actions specified in the relevant section of the Offer.

1.28. Instructions – materials posted on the Service that describe the procedure

ordering, activation, configuration and use of the Services.

1.29. Telegram account – User ID (Telegram-ID (nickname)), used for authorization in the Bot and performing legally significant actions under the Agreement.

1.30. Subscription period – the period of validity of the Subscription, equal to a calendar month, unless otherwise specified in the description of the Subscription, calculated from the date of activation until the corresponding date of the next month (in its absence - until the last day of the month).

2. Use of the Site and Telegram Bot

2.1. Use of the Site

2.1.1. The Site contains general information about the Contractor's Services, including: a) description of virtual hosting, virtual servers (VPS, VDS), dedicated servers and other services; b) information about available data center locations and types of equipment; c) a list of basic technical characteristics (virtualization, disk usage, DDoS protection, communication channel parameters, etc.); d) information on the composition of tariff plans and costs; e) links to legal documents, including this Offer and the Privacy Policy; f) reference materials and instructions (including materials from wiki.qwins.co/) describing the procedure for ordering, activating and using the Services; g) interface for proceeding to placing an Order using buttons and links that redirect the User to the Personal Account https://my.qwins.co; h) links to the Contractor’s Telegram Bot, used alternatively to manage services and interact with support; i) contact details, news and information sections.

2.1.2. Placing Orders, managing services, replenishing the balance, obtaining connection data and other legally significant actions are carried out in the User’s Personal Account, including (if available): a) choosing the type of service (virtual server, dedicated server, virtual hosting or other service) and a specific tariff plan; b) selection of configuration, rental period, location and additional parameters; c) placing an Order and completing a purchase;

d) replenish your balance using any of the available methods; д) оплата Услуг путем списания денежных средств с Баланса; f) obtaining data for connecting to the server (IP address, login, password, link to the control panel and other details); g) viewing technical information, logs, statistics, status of services and their validity periods; h) managing the parameters of the Services (including renewal, ordering additional IP addresses, performing actions through the control panel, deleting services); i) receiving notifications about the status of orders and payments; j) contacting technical support through the Personal Account interface; k) managing the referral program (viewing referrals, accruals, withdrawing rewards through a ticket).

2.2. Using a Telegram bot

2.2.1. In the Bot, the User has the right, if such actions are available: to place Orders for virtual servers (VPS, VDS), dedicated servers, virtual hosting and other services; select server location, configuration, tariff, rental period and additional parameters; replenish your Balance using built-in or external payment instruments; pay for Services by debiting funds from the Balance; receive data to connect to the server; view active Services; manage the Services, contact technical support through the built-in interface.

2.2.2. Access to the Bot's functions is provided after authorization through the User's Telegram account. Telegram-ID is used as the User identifier in the Service. Creating a separate account on the Site is not required, unless otherwise necessary for the operation of the Personal Account.

2.2.3. General terms and conditions of the Service are provided to the User in the Bot before payment for the Service and are an integral part of the terms of the Order.

2.3. The User is obliged to ensure the security of his device, login data for the Service, as well as the Telegram account, as well as the confidentiality of the issued server connection details. All actions performed in the Bot using the User’s Telegram account, in the Service and servers using the User’s credentials are considered to be performed by the User himself, unless otherwise confirmed by appropriate evidence.

2.4. The Contractor does not disclose information about users to third parties, except as required by law.

2.5. For correct operation, a stable Internet connection is required.

The Contractor is not responsible for the impossibility of access for reasons depending on the User, his communication provider, the Telegram platform, third party software or actions (inactions) of third parties.

2.6. The Contractor has the right to change the functionality of the Site, Bot, carry out preventive and emergency work, temporarily suspend access for the period of such work, as well as introduce technical and organizational measures against abuse (including limiting the frequency and volume of requests). Such actions do not constitute a violation of the Contractor’s obligations.

3. Subject of the Agreement

3.1. The Contractor provides the User with services for the provision of virtual servers (VPS, VDS), dedicated servers, virtual hosting and other related technical services (hereinafter referred to as the Services), and the User pays for and uses the Services under the terms of this Offer and the selected Tariff.

3.2. The service is provided within the period chosen by the User, that is, within the paid period under the terms of the relevant Tariff.

3.3. The specific composition of the Service, the volume of allocated resources and other technical characteristics are determined by the Tariff chosen by the User and are brought to the attention of the User in the Service before placing the Order.

3.4. The Services are managed in the User’s Personal Account at https://my.qwins.co/ and (or) through the Contractor’s Telegram bot (if the corresponding functions are available). The User has the right to place Orders, pay for Services by debiting funds from the Balance, receive data to connect to servers, renew Services, delete Services, order additional parameters and perform other actions specified in the Service interface.

3.5. Connection, configuration changes, deletion, renewal of Services, as well as receipt of access data are carried out automatically through the Contractor's hardware and software complex after receipt of payment and confirmation of the Order.

3.6. On most tariffs, traffic is provided on the basis of reasonable use without establishing a fixed limit, unless otherwise expressly stated in the Tariff. The Contractor has the right to apply technical protection measures when identifying abuses, including excessive network load that poses a threat to the stability of the infrastructure.

3.6.1. Within the framework of individual Tariffs, restrictions (limits) may be established on the volume of resources, traffic, number of connections, data transfer speed and other parameters for using the Service. Such restrictions are determined by the terms of the specific Tariff and are brought to the attention of the User before placing the Order. Exceeding the established limits may result in the application of technical restrictions or the need to switch to a different Tariff.

3.7. For dedicated servers, the provision of Services includes the rental of a physical server and network infrastructure. The user independently administers the server, unless otherwise specified in the Tariff terms.

3.8. All Services are provided on an advance payment basis. The fact of activation of the Service (issuance of connection data or automatic installation of the server) is considered confirmation of the start of the provision of the Service in full.

3.9. When purchasing any service, auto-renewal is activated for the next similar period under the conditions in force at the time of renewal. The user has the right at any time, including before paying for the order, to disable auto-renewal until the date of the next debit. If the User has issued an auto-renewal, including by checking the checkbox when placing an Order, or has not disabled auto-renewal when placing an Order, the cost of the Service is automatically debited from the funds on the Balance or the linked payment instrument for the next period of provision of the Service. The user has the right to disable auto-renewal in the Personal Account at any time before the date of the next debit.

3.10. At the end of the paid period, access to the Service is automatically terminated if auto-renewal is not enabled or there are insufficient funds on the Balance or linked payment instrument. User data contained in a server whose access period has expired, including logins, passwords, keys, files and other information, is stored for no more than 24 hours after the end of the Service provision period, after which it is automatically deleted without the possibility of recovery.

3.11. To ensure stable and secure operation of the Service, the Contractor has the right to apply measures to prevent and suppress abuse (for example, limiting the speed, volume of requests, volume of traffic, limits of parallel connections, sessions, captcha, authentication, temporary blocking of suspicious traffic). The use of such measures does not constitute the establishment of functional limits of the Service.

3.12. The Contractor does not guarantee the availability of third-party websites, services, mail ports, anti-fraud systems, game servers and other resources to which the User connects. Blocking or restrictions by third parties are not grounds to consider the Service not provided.

3.13. The service is provided to the User in an “as is” state, including technical and functional features of server equipment, software modules, control panels, automatic installation and billing systems. The User understands and agrees that any of the information listed in this agreement may not be available on the Site and (or) TelegramBot.

3.14. By accessing the Service, the User guarantees that he has all

rights and powers necessary to conclude and execute the Agreement under the terms of the Offer. The Contractor has the right at any time to require the User to provide information and documents confirming the rights and powers specified above.

3.15. The balance of funds on the Balance at the initiative of the User is not subject to return or withdrawal, except for cases expressly provided for in this Offer.

3.16. If the User has a need to increase channel capacity (expand the bandwidth), including to remove or prevent the application of technical restrictions provided for in this Offer, including reducing Internet speed, limiting the volume of traffic, the User has the right to contact the Contractor with a request to provide additional bandwidth. The cost and parameters of additional bandwidth are determined individually based on the required volume, traffic characteristics and available features. The provision of additional bandwidth is carried out only after the terms are agreed upon by the parties and full payment by the User of the corresponding cost.

3.17. Activation of the Services is carried out within the following periods:

3.17.1. Virtual hosting and virtual servers (VPS and VDS) are activated and become available to the User within 120 seconds from the moment the User confirms payment.

3.17.2. Dedicated servers are activated and become available to the User within 24 hours from the moment payment is confirmed by the User. The specified deadlines are regulatory and can be changed in the event of circumstances that impede the timely activation of the Service (for example, technical work, lack of free technical capacity, the need for additional verification of payment or User actions).

3.17.3. The Contractor begins to perform the actual technical work to prepare the dedicated server for use immediately after confirmation of payment. During the specified period, the Contractor bears the costs of organizing, reserving and commissioning equipment, network infrastructure and related technical resources. These actions are the beginning of the fulfillment of obligations under the contract and are included in the cost of the Service.

3.17.4. The Contractor begins performing the installation Services (including installation, reservation of equipment and network resources) immediately after confirmation of payment. These actions are considered services rendered from the moment they are actually performed and are subject to payment regardless of the subsequent use of the Service by the User.

The Contractor's expenses incurred during the preparation of a dedicated server are actually incurred expenses for the execution of the contract, are actually incurred expenses for the execution of the contract and are subject to withholding if the User refuses the Service in cases where such refusal is permitted by applicable law.

4. Acceptance of the Offer

4.1. The User's acceptance of the provisions of this Offer is carried out by performing the implied actions specified in clause 4.3. Offers (acceptance of Offer). The User's acceptance of the Offer is made voluntarily and means the User's full and unconditional acceptance of all clauses of the Offer without any exceptions and (or) restrictions.

4.2. Before accepting the Offer, the User must be sure that all clauses of the Offer are clear to him and he accepts them unconditionally and in full.

4.3. Acceptance of the Offer by the User is carried out by any of the following actions:

registration and (or) authorization of the User in the Personal Account at https://qwins.co/ and (or) in the Contractor’s Telegram bot;

replenishment of the Balance in your Personal Account or through a Telegram bot;

placing an Order for the Service in your Personal Account or through a Telegram bot;

payment for the Service by debiting funds from the Balance;

enabling auto-renewal and (or) agreeing to recurring charges under the Subscription;

receiving data to connect to the server;

actual start of using the Service (including access to the server, authorization on the server, use of the control panel, downloading or posting data on the server);

inviting Referrals to use the Contractor’s Services.

4.4. From the moment of performing any action specified in clause 4.3. Offers, the Agreement is considered concluded in electronic form by accession (Articles 428, 434 of the Civil Code of the Russian Federation). The moment of acceptance is the date and time of recording of the corresponding action in the Contractor’s information systems.

4.5. The version of the Offer in force at the time of acceptance is mandatory for the User. Changes to the Offer apply to Orders (payments) made after the publication of the new version. In case of disagreement with the changes, the User has the right to stop using the Services and not place new Orders.

5. Payment for Services

5.1. The Services are ordered for the rental period selected by the User (hereinafter referred to as the Subscription Period). Available payment periods are posted in the Service before placing an Order.

5.2. Cost, technical parameters, configuration, data center, location, volume of allocated resources and (or) other characteristics of the tariff are brought to the attention of the User before payment and are an integral part of the terms of the Order.

5.3. Payment for Services is carried out on the basis of 100% prepayment by debiting funds from the Balance of the User’s Personal Account. Payments are made exclusively voluntarily by independently replenishing the Balance.

5.4. When placing an Order, the User has the right to enable the auto-renewal function. Auto-renewal means that on the end date of the Subscription period, the System will attempt to debit the cost of the next period from the User's Balance or linked payment instrument. The date of the first debit is determined by the moment of activation of the Subscription. The following write-offs are made on the appropriate calendar date of each month.

5.5. Automatic renewal is valid until it is disabled by the User in the Personal Account or until the end of the rental period in the absence of a sufficient Balance for automatic debiting.

5.6. If there are insufficient funds on the Balance or linked payment instrument for renewal, auto-renewal is not carried out, and access to the Service is terminated at the end of the paid Subscription period.

5.7. Changes in the cost of Services apply to new and subsequent rental periods. The period already paid cannot be changed. The user has the right to disable auto-renewal if he does not agree with the new cost.

5.8. Before payment, the User must check the correctness of the selected parameters: location, configuration, resources, rental period, enabling or disabling auto-renewal. The Contractor is not responsible for the consequences of an incorrect choice.

5.9. Payment for Orders is carried out through your Personal Account at https://my.qwins.co/ and (or) through the Contractor’s Telegram bot, using available Payment Methods. Information about the payment currency, the minimum replenishment amount, commissions of payment systems and possible restrictions is brought to the attention of the User before payment is made.

5.10. The service is considered provided from the moment the data for connecting to the server to use the Services is issued. Data for using (connecting) the server is available to the User from the moment of payment in the control panel, and can also be additionally duplicated to the User’s email.

5.11. If access to the Service is provided before the actual receipt of funds on the Balance (technical advance, manual launch, temporary activation),

The User is obliged to pay for the Service in full within the period established by the Contractor. Failure to receive payment is regarded as a refusal to pay and gives the Contractor the right to block the Service and completely delete the User’s data.

5.12. The service is provided on the basis of 100% prepayment. If access is provided before payment is received, the obligation to pay remains in full.

5.13. To ensure stable operation of the Service, the Contractor has the right to apply measures to prevent and suppress abuse, including limiting the speed, the amount of traffic allowed into the server, the number of simultaneous connections, captcha, authentication, and blocking suspicious traffic. The application of such measures does not constitute the establishment of functional limits in excess of the announced terms of the Tariff. To remove or minimize the restriction measures applied by the Contractor in accordance with clause 5.13, the User may request an increase in channel capacity. The cost and conditions for providing additional bandwidth are determined individually and are communicated to the User before payment. If the User is subject to restrictions established by this paragraph, these restrictions will be automatically lifted after 3 calendar days from the date the restrictions were established. In this case, the User may be subject to repeated restrictions if there are appropriate grounds.

5.14. At the end of the paid rental period, access to the server is terminated. Data storage on the server is maintained for 24 hours after the end of the rental period, unless otherwise specified in the Service. After the specified period, all data placed by the User on the server is subject to irreversible deletion without the possibility of recovery.

6. Terms of exchange and return

6.1. The service is provided on the terms of a subscription agreement: a fee is charged for the right to demand the provision of services and maintaining the technical readiness of the Contractor’s equipment during the paid period. Failure to actually use the server, host data, or perform operations on the server is not grounds for a refund.

6.2. In order to resolve individual incidents, the Contractor has the right, but not the obligation, at its discretion to offer the User alternative solutions (for example, transferring to a similar server in another location if available resources, providing a temporary extension of the rental period, replacing the hardware configuration within the limits of technical feasibility), which is not considered recognition by the Contractor of the obligation to return.

6.3. The user has the right to disable automatic renewal at any time. The disconnection is effective from the next period that has not begun and does not entail a refund for the current paid period.

6.4. Refunds are only possible in the following cases:

erroneous or duplicate write-off;

write-off of the cost of the next Subscription period with automatic renewal turned on, if at the time of the User’s request the new period has not yet begun - the refund is made in the amount of payment for the period that has not begun;

refund in proportion to the number of unused calendar days of the Subscription period, counted from the day following the day the User submits an application for a refund, and ending on the end date of the paid Subscription period;

other cases expressly indicated in the Service (on the Site and (or) in the Personal Account) as grounds for a refund, subject to the conditions stipulated in these instructions.

6.4.1. Money paid for additional services provided one-time during connection or during the setup process is non-refundable. Such services include, but are not limited to:

provision of additional IPv4 addresses;

backup services;

installation and configuration of software;

other services, the result of which is considered achieved at the time of their implementation. Such services are considered properly provided from the moment the appropriate configuration is completed, the resource is provided, or access to it is transferred.

6.5. If it is confirmed that all servers of the selected Tariff are completely unavailable for more than 72 hours in a row within the paid period for reasons depending on the Contractor, the User has the right to demand one of the following solutions:

6.5.1. proportional refund for the period of complete unavailability;

6.5.2. extension of the Subscription period for the period of documented unavailability.

6.6. To review the application, the User sends through his personal account in the “Support” section with the subject “Refund”:

date and time of the beginning and end of the failure;

screenshots and (or) unavailability logs;

confirmation that the settings specified in the instructions have been applied (if any);

information about the device, OS, connection type and network

The incident is considered confirmed if the user data matches the Contractor’s logs.

6.7. No refund or extension will be provided if unavailability is due to:

6.7.1. failures and (or) limitations on the part of applications or the User's OS (including client applications)

6.7.2. malfunction of the user’s device and (or) network or restrictions of the communication provider, traffic filtering by third parties;

6.7.3. exceeding the limit and (or) triggering protections (captcha, blocking suspicious traffic);

6.7.4. scheduled works of the Contractor;

6.7.5. force majeure and (or) actions of government agencies, failures of data centers, blocking of external resources and anti-fraud filters of third parties.

6.8. The Contractor has the right to carry out scheduled maintenance work at least once a month with possible short-term unavailability. Notifications are published in advance and (or) if technically possible in the Service. The time of scheduled work is not counted as a break in the provision of services.

6.9. The refund, if provided for in the Offer, is made to the balance of the User’s account in the Service. A return is also possible, at the discretion of the Contractor, to the original payment method (or to the payer's details, if a return to the original method is not possible) within 14 business days from the date of approval of the return. The Contractor has the right to request from the User confirming information to identify the transaction; possible commissions of banks and payment services are withheld according to their rules.

6.10. Canceling a Subscription (disabling auto-renewal) stops future recurring charges; access remains until the end of the current paid Subscription period.

6.11. Funds for the current Subscription period are subject to return in proportion to unused time, except for cases expressly provided for in this Offer.

6.12. Refunds for the paid Subscription period are not provided in the following cases:

6.12.1. Blocking of an IP address, server or network resources occurred as a result of the User’s actions, including, but not limited to:

sending spam;

participation in DDoS attacks;

violation of the rules for using third-party services;

other illegal activities; if such actions entail restrictions from government agencies (including Roskomnadzor) or third parties (including Google, Cloudflare, other services).

6.12.2. The service was used to organize a VPN or proxy service with simultaneous use by more than two users, unless otherwise expressly provided for in the Tariff.

6.12.3. The service is provided within the framework of a special, promotional, promotional or individual tariff, in respect of which the non-refundability is expressly stated.

6.12.4. The User violated the terms of the Offer, which resulted in the limitation or termination of the Service.

7. Rights and obligations of the Parties

7.1. The Contractor undertakes:

7.1.1. Provide the User with access to services in the scope and on the terms of the selected Tariff posted in the Service until payment.

7.1.2. Maintain the performance of the Service within reasonable limits and take technical and organizational measures to ensure stable and safe operation.

7.1.3. Notify the User about planned technical work at least 24 hours in advance by publishing a notice in the Service and (or) control panel and (or) Telegram bot, except in cases of emergency and force majeure.

7.1.4. Provide the User with the ability to enable or disable auto-renewal of the Subscription in the Service.

7.1.5. Consider User requests received through the ticket system, Telegram bot or other official channels within a reasonable time, taking into account the technical and organizational complexity of the issue.

7.1.6. Provide the User with access to the my.qwins.co control panel to place Orders, pay for services, manage servers, obtain connection data, view billing and service status.

7.1.7. Ensure the storage of the User's data during the server rental period and delete the data after the expiration of the storage period established in the Service after the end of the paid period.

7.2. The user undertakes:

7.2.1. Pay for Orders at the prices valid at the time of payment and use the Service within the limits of the paid Tariff.

7.2.2. When using the Service and receiving Services from the Contractor, comply with

requirements of the legislation of the Russian Federation, the provisions of the Offer and all other documents regulating the provision of services by the Contractor.

7.2.3. At the Contractor's request, provide him with the information and documents necessary to identify the user as a party to the agreement, including when the user sends statements, notifications and other information to the Contractor.

7.2.4. Do not use the provisions of current legislation.

Services

for

goals,

contradictory

7.2.5. Independently decide to conclude the Agreement by accepting this Offer; confirm that he has the necessary rights and powers.

7.2.6. Do not take any actions that may place a disproportionately large load on the Service infrastructure.

bring

to

7.2.7. Do not interfere with the operation of the Service.

7.2.8. Use only legal software and materials, complying with copyright and related legislation.

7.2.9. Follow the rules of polite communication. In particular, the User undertakes to avoid flooding, swearing, insults, impolite communication, misrepresentation, deception, slander, spam when communicating with the Contractor.

7.2.10. Do not post, publish, transmit or distribute knowingly false messages that may be criminal in nature or cause any harm to the Contractor or his activities.

7.2.11. Do not carry out actions aimed at:

Bypassing technical limitations of the Service;

Changes in the functioning and performance of the Service;

7.2.12. Not to carry out any illegal actions in relation to and (or) using the Services provided.

7.2.13. Do not use the Service for illegal and (or) prohibited activities, including (but not limited to): spam, mailings, DDoS, port scanning, brute force, phishing, carding, violation of the rights of third parties, distribution of prohibited content, bypassing the security measures of third-party services.

7.2.14. Please note that the performance of third-party client applications is not guaranteed by the Contractor.

7.2.15. Independently ensure the safety of data and timely creation of backup copies, taking into account that data is deleted 24 hours after the end of the paid period.

7.3. The performer has the right:

7.3.1. If the user violates the provisions of this agreement, limit the user's access to the Service, including by blocking access to the Service for the corresponding account, IP address or range of IP addresses in order to ensure the safe operation of the Service.

7.3.2. Monitor the use of the User's server resources (CPU, RAM, disk space, network activity), including automatic methods of behavior analysis, to the extent necessary to ensure the security and stability of the infrastructure and prevent abuse.

7.3.3. Enter and (or) change the technical parameters of the provision of the Service (for example, the format for issuing information), publishing the relevant information in the Service.

7.3.4. In case of non-payment and (or) unsuccessful debiting of the Subscription, suspend access until payment is received.

7.3.5. Change the composition and geography of servers, as well as load distribution and routing, ensuring the availability of at least one server of the appropriate Subscription level.

7.3.6. Suspend or terminate the provision of services to the User with the deletion of hosted services, virtual servers, accounts and the data contained therein without prior notice to the User and without providing the possibility of backup in the event of:

violation of the terms of the Offer;

creating a threat to infrastructure security;

exceeding permissible loads that disrupt the work of other users of the data center;

abuse of resources or violations of legislation. In these cases, the deletion of hosted services, virtual servers, accounts and the data contained in them is carried out immediately from the moment the provision of services is terminated. Deletion of services and data in these cases is not a violation of the Contractor’s obligations and does not entail an obligation to restore information or compensate for losses.

7.3.7. Change the list of available locations, hardware configurations and pools if this is due to technical feasibility, infrastructure modernization or data center activities. Such changes do not constitute a violation of the terms of service provided that at least one server remains operational within the Tariff level.

7.3.8. Refuse to provide services if fraudulent activity, misuse of payment data, or attempts to violate integrity are detected

infrastructure or other illegal activities.

7.3.9. Delete all data and information posted by the User on the server after 24 hours from the end of the paid period, if payment for the next period has not been received. After the specified period, the data is permanently deleted and cannot be restored.

8. Responsibility

8.1. The Service, Personal Account, Control Panel and Services provided (VPS, VDS, dedicated servers, virtual hosting and other services of the Contractor) are provided to the User “as is” and “as available”, in the form and extent in which they are actually available at the time of request, taking into account the technical and organizational limitations of the infrastructure of data centers and equipment suppliers.

8.2. The Contractor is not responsible for any claims, losses or other harm incurred by the User or third parties due to misunderstanding of the characteristics of the Services, incorrect choice of tariff, incorrect server configuration, incorrect use of the Services or failure to follow instructions.

8.3. The Contractor is not responsible for losses (both actual damage and lost profits, as well as any other losses, including intangible ones, such as damage to honor, dignity, business reputation) of the User incurred due to poor quality of the communication channel, technical failures, or the introduction of incomplete or erroneous information in the Service.

8.4. In case of non-fulfillment or improper fulfillment by the User of this agreement, the User shall be liable to the Contractor in accordance with the terms of this agreement and the legislation of the Russian Federation.

8.5. The Contractor is not responsible for any delays in the operation of the Service if such delay is caused by reasons beyond the control of the Contractor, including natural disasters, terrorism, strikes, fires, earthquakes, floods, epidemics, riots, as well as malfunctions of information sources.

8.6. The user confirms the legality of the goals and content of the rented server, does not use other people’s and (or) illegally obtained credentials and does not engage in illegal activities. The risks associated with the content of the transmitted data and their compliance with the requirements of third parties are borne by the User.

8.7. The Contractor is not responsible for the consequences of unauthorized use of the Service by third parties who gained access to the Service through no fault of the Contractor.

8.8. The design and structure of the Service, unless otherwise provided in the Offer, are the intellectual property of the Contractor.

8.9. The Contractor is not responsible for delays, interruptions, failures or interruptions in the operation of the Service caused by circumstances beyond the reasonable control of the Contractor, including, but not limited to: natural disasters, man-made accidents, epidemics, riots, strikes, terrorist attacks, failures on the side of data centers, power outages, accidents of network operators, attacks by third parties.

8.10. The Contractor does not guarantee the availability of any third-party sites, services, the passage of checks, as well as the constancy and immutability of IP addresses in the selected modes; does not guarantee that the User will achieve any results or level of anonymity.

8.11. The User bears the risks associated with the use of his equipment, software, networks and selected parameters of the Service, including the risks of losing access to certain resources due to the policies of third parties and other restrictions.

8.12. The Contractor is not responsible for possible illegal actions of the User when using the Service. The Contractor reserves the right to unilaterally suspend or terminate the provision of Services to the User if there is a suspicion that the User has committed illegal actions until the circumstances are clarified.

8.13. If the Contractor has reason to believe that the User is committing illegal or fraudulent actions related to the use of the Service, the Contractor has the right to transfer the relevant information to law enforcement agencies to verify this fact.

8.14. The Contractor does not guarantee and is not responsible for:

8.14.1. continuity of operation of third-party client applications;

8.14.2. passing anti-bot, anti-fraud checks, captcha, DPI, filtering, corporate, provider firewalls and other third party restrictions;

8.14.3. constancy, immutability of IP addresses, speed, routes.

8.14.4. the availability of any third-party sites, services and the results of using the Services to achieve specific goals (level of anonymity, commercial, operational indicators, etc.).

8.15. Services of third-party data centers, equipment providers, network operators and other involved parties are provided to the Contractor on an “as is” basis; The Contractor is not responsible for failures caused by the activities of such persons.

8.16. To the maximum extent permitted by law, the Contractor's aggregate liability for any claims is limited to the amount of the fee actually paid by the User for the last paid rental period. The restriction does not apply in cases of intent, gross negligence or harm to life and health.

9. Referral program

9.1. The referral program (hereinafter referred to as the “Program”) is a marketing campaign of the Contractor aimed at attracting new users. The program allows Users to receive affiliate remuneration in the form of a percentage of the expenses of attracted users (Referrals) for the Contractor's Services.

9.2. By participating in the Program, the User (Partner) confirms that he has full civil capacity and agrees to the terms of this section.

9.3. In the Personal Account and (or) Telegram bot (if such functionality is available in the Telegram bot), the User is provided with a personal referral link. A new user is considered a Referral if he registered for the first time in the Service, did not previously have an account and followed the Partner’s referral link.

9.4. Affiliate remuneration is accrued if all conditions are met:

The referral has completed and paid for the Service;

The referral has activated the Service (the service should begin to operate);

Payment was not returned. If the service is paid for, but not activated and subsequently cancelled, no affiliate remuneration will be accrued.

9.5. The amount of the affiliate remuneration is 5% of the Referral’s expenses for the Contractor’s Services during the entire period of their use. The Contractor has the right to set an individually increased percentage.

9.6. Affiliate remuneration is accrued monthly, from the 1st to the 3rd day of the month, for the previous billing period. The specific accrual date may be set by the Contractor.

9.7. If the Referral was provided with a refund after activating the service, the accrued affiliate reward is subject to cancellation or write-off (zeroing), regardless of whether it was reflected in the Partner’s affiliate account.

9.8. The affiliate reward is credited to the affiliate account or other account of the User in the Personal Account. The Contractor's monetary obligations towards the Partner do not arise until the moment of withdrawal.

9.9. Withdrawal of partner rewards is carried out through the application system. The withdrawal period depends on the payment providers carrying out the withdrawal of funds. As a rule, withdrawals are made within 24 – 48 hours. The Contractor has the right to request supporting data to identify and verify the transaction.

9.10. Self-referrals, multi-accounts, inviting bots, secretly managed accounts, using emulators and anonymization tools to bypass restrictions, and other abuse of the Program’s mechanisms are prohibited.

9.11. The Contractor has the right to check the uniqueness and authenticity of Referrals based on technical parameters (including IP, subnets, Telegram account data), as well as cancel accruals, write off remuneration and block accounts if violations of the terms of the Program are detected.

9.12. Accounting data for Referrals, accruals and transactions (logs from your Personal Account, Telegram bot, billing system) are recognized by the Parties as reliable evidence.

9.13. Affiliate remuneration does not reduce, replace or affect the User’s rights for paid Services. The referral program is of a promotional nature and is not part of the Contractor’s tariffs or Services.

9.14. The program does not regulate or replace individual affiliate programs with different conditions or individual bots. Such relationships are formalized in separate contractual documents.

10. Regulations on recurring payments This section of the Offer on recurring payments applies only in cases where the User has independently activated the function of recurring payments (automatic debits from a bank card) in the Service. If recurring payments are not enabled, payment for the Services is carried out by debiting funds from the User’s Balance in the manner established by the Offer.

10.1. Definitions:

10.1.1. Recurring payments are a service for the implementation of regular (repeating) automatic debits of funds from the User's bank card account in favor of the Contractor under an agreement concluded on the terms of the Offer, based on the consent (acceptance) of the User, given in the manner prescribed by the Offer, carried out on a regular basis for a certain period of time.

10.1.2. Bank or Issuing Bank is a credit organization that issues bank cards on the territory of the Russian Federation in accordance with the legislation of the Russian Federation and on the basis of agreements with the Bank’s clients.

10.1.3. User's bank card - a bank card of the User, the issuer of which is the Bank, which is an instrument of non-cash payments, intended for the User to carry out transactions with funds held by the Bank in the User's bank account with the Bank or with funds provided by the Bank on credit to the client in accordance with

legislation of the Russian Federation, as well as a bank account agreement, or within the established limit, in accordance with the terms of the loan agreement between the Bank and the client, provided that such a payment or credit card can be used to pay for the Service Agreement.

10.2. The user, by activating Recurring Payments, confirms that he is the legal owner (holder) of the bank card, correctly and consciously enters its details in the Service, verified the correctness of the entered data and provides consent to the debiting of funds in accordance with the terms of the Offer.

10.3. “Recurring payments” allow the User to pay for services under the contract on the terms of the Offer by automatically debiting funds from the User’s bank card in the amount established by the Tariff.

10.4. After connecting “Recurring payments”, funds will be regularly debited from the User’s bank card in the amounts necessary for the proper fulfillment of the User’s obligations, in accordance with the terms of the Offer, with a frequency corresponding to the Subscription period selected by the User when placing the Order.

10.5. The User's consent to connect Recurring Payments is considered provided if the User, before making the payment, has explicitly enabled the recurring payments function in the Service interface (checkbox, switch, other action) and confirmed agreement with the terms of this section of the Offer.

10.6. Connection of Recurring payments, in the manner provided for in this section of the Offer, is carried out only if the Contractor, the processing center, the Bank, the Issuing Bank have the technical capabilities. The Contractor, processing center, Bank, Issuing Bank are not responsible for the User’s inability to connect to the “Recurring Payments” services.

10.7. To make Recurring Payments, the User undertakes to use only one bank card, the owner (holder) of which he is, and in respect of which he has entered into an appropriate agreement with the bank serving him, in accordance with the terms of such agreement. If the User uses the bank card of another person, he is independently responsible for the damage that was/may be caused to the owner of the bank card as a result of the above actions of the User.

10.8. If the bank card expires, the User has the right to change the instrument (means) for making payment for the subscription by submitting the details of another bank card of the User, in the manner, if any, provided for in the personal account.

10.9. Recurring payments are made only if there are sufficient funds in the User’s bank card account. If at the time of making a Recurring payment on the day of payment there are insufficient funds in the User’s bank card account to pay the debt under the Agreement

or the Recurring payment cannot be made for any other reasons, the User provides the consent (permission) of the Contractor, and the Contractor grants the right to initiate repeated attempts to write off the payment under the Agreement until the payment of the tariff, but no more than within 3 (three) days from the date of the next payment. If it is impossible to write off funds from the User’s bank card within the specified period, the Contractor has the right to terminate the provision of Services and stop auto-renewal.

10.10. The User has the right to disable Recurring payments at any time in the Personal Account or in any other way provided by the Service. Disabling Recurring Payments stops future automatic charges, while access to the Services remains until the end of the paid Subscription period.

10.11. The size of each Recurring payment is determined by the cost of the Tariff in effect at the beginning of the corresponding Subscription period. The period already paid cannot be changed.

11. Validity period and procedure for changing and terminating the Offer

11.1. The agreement under the terms of this Offer is considered concluded from the moment of acceptance by the User and acts as a continuing agreement until its termination in accordance with the Offer and (or) the legislation of the Russian Federation. Individual Orders are executed within the paid periods of Services.

11.2. The parties have the right to terminate under the laws of the Russian Federation.

Agreement

in

cases,

provided for

11.3. The Contractor has the right to make changes to the Offer unilaterally by publishing the current version in the Service (on the Site and (or) in the Bot). Changes are effective upon publication (unless otherwise stated) and apply to Subscriptions purchased or renewed after publication. For an already paid Subscription period, the terms of the Offer version valid at the time of its start apply. Changes to Subscription Rates apply to subsequent Subscription periods. The user has the right to disable auto-renewal until the next debit date.

11.4. The Contractor has the right to terminate the Agreement unilaterally in the following cases: – systematic violation by the User of the terms of the Offer; – identifying illegal or fraudulent activities of the User; – repeated threat to the stability of the infrastructure; – sending false information; – violation of the rights of third parties;

– failure to fulfill the User’s obligations (including non-payment for Services). Services are disabled in the manner established by the Offer, with the removal of hosted services, virtual servers, accounts and the data contained therein without prior notice to the User and without providing the possibility of backup. In these cases, the deletion of hosted services, virtual servers, accounts and the data contained in them is carried out immediately from the moment the provision of services is terminated. Deletion of services and data in these cases is not a violation of the Contractor’s obligations and does not entail an obligation to restore information or compensate for losses.

11.5. Termination of the Agreement does not relieve the User from fulfilling obligations that arose before the date of termination, including payment obligations.

11.6. In everything that is not regulated by the Offer, the provisions of the legislation of the Russian Federation apply to the relations of the parties.

12. Other conditions

12.1. The section titles of this Offer are used for convenience only and do not affect the interpretation of the Offer or any of its integral parts.

12.2. Amendments to the offer and other documents facilitating the activities of the Contractor are made by the Contractor unilaterally without the consent of the User and without notifying him. The current version of the Public Offer is published in the Service (on the Site and (or) in the Bot). The User undertakes to independently monitor the relevance of the version of the Offer posted in the Service and familiarize itself with it at least once a week, as well as before placing an Order, replenishing the Balance, enabling or extending auto-renewal and (or) performing other legally significant actions.

12.3. The Contractor is not responsible for any actions of the User with the information received.

12.4. The User has the right to send requests regarding the operation of the Service to the support service using the contacts indicated on the Site and (or) or Telegram Bot. The Contractor has the right to provide support at his own discretion and is not obliged to respond to incorrect or bulk requests.

13. Details and contact information

Name

Individual Entrepreneur Matvey Vyacheslavovich Koshkin

TIN

541300541971

OGRNIP

325547600053099

Website

https://qwins.co/

Telegram Bot

https://telegram.me/qwins_robot

Email

help@qwins.co